Seller's Name: Elmic Co., Ltd.
Address: 1-13-17 Okubo, Shinjuku-ku, Tokyo 169-0072, Japan
Phone Number: +81-90-3093-1026
Email Address:hotel.el.booking@gmail.com
Operational Manager: Tetsuro Sato
Reservation Cancellation (Refund Policy):
If you make a direct reservation through STAY, you can cancel for free up to 30 days before check-in.
After that, the cancellation policy is 100% charge.
No refunds are provided after the reservation is made.
Delivery Timing:
Reservations can be made through the STAY website. Once the reservation is made, it is confirmed, but if you use any discounts or options, the total amount will be communicated to you, and the reservation will be confirmed after your approval. Reservation details will be notified via email.
Accepted Payment Methods:
Credit card or domestic bank transfer
Payment Period:
For credit card payments, processing is immediate, but for domestic bank transfers, payment must be made within 3 days from the date the payment invoice is issued.
Sales Price:
The amount listed on the reservation page
Notations are based on the Specified Commercial Transaction Act
Sales operator：
ELMIC Co., Ltd.
Sales manager：
CEO Tetsuro Sato
Site name：
STAY TOKYO (Otherreservation sites)
URL：https://www.stay-japan.tokyo
Location：
〒169-0072
Contact information：090-3093-1026
How to make a reservation：
Please make a reservation from our homepage “STAY”. Your reservation will be confirmed once you make a reservation.
But if you use various discounts or options, we will contact you with the total amount , and your reservation will be confirmed after approval.
We will notify you of your reservation details by email.
Accommodation fee：
Accommodation fee varies depending on the plans of each property within the reservation sites.
Payment ・Protection of personal information：
After making your reservaition, we will contact you via email regarding the accommodation fee.
Once you agree, we will send you an invoice via email and you can process youru payment.
(We use the self chek-in system under the guidance of the Japa Tourism Agency, and payent can be made only by credit card or bank transfer.)
Our properties have acquired the Inn and Hotel bussiness license from each municipalty, and we strictly protect personal information.
Cancellation policy：
It is based on the cancellation policy of each travel site when making reservations.
If you make a reservation directly through our homepage “STAY”, you can cancel for free up to 30 days before check-in.
After that, the cancellation policy is 100 ％.
You can change the number of people up to 1 week before check-in.
Refund：
We will not give any refund after reservation is confirmed.
Contact information：
Please contact ususing the registered phone numbers or email address of each property.
